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Feature

Automation

Explore workflows that turn selected customer and conversion signals into useful operational actions.

Clear requirementsQuality checksControlled integration
HOW IT WORKS Automation

From event to controlled action

Trigger, check conditions and approve actions with clear accountability.

Illustrative flowNo live customer data
Practical value

Why it matters

Define one useful trigger and turn it into a controlled, measurable workflow.

Event-led workflows

Connect qualified events to clear next steps.

Conditions and approvals

Set thresholds and human review before high-impact actions.

Performance feedback

Measure completion, errors and the actual business outcome.

Available now

Email is the first automation channel

Turn selected customer events into email workflows sent from a workspace’s own verified sending domain. WhatsApp is a reserved channel, not yet active.

Welcome

Sent when a new customer account is created.

Abandoned cart

Sent when checkout is started but not completed.

Post-purchase follow-up

Sent after a verified purchase event.

Win-back

Sent to customers inactive for a defined period.

Segment campaign

Sent to a customer segment built from event and purchase history.

Recipients and safeguards

Built on first-party data only

Recipients are a workspace’s own customers — people who created an account, made a purchase, started checkout, or otherwise gave their email directly during a real interaction. No purchased, rented or scraped lists.

Unsubscribe on every send

A working unsubscribe link is included on every marketing email.

Automatic suppression

Permanent bounces and spam complaints are suppressed automatically, per workspace.

Frequency and workspace limits

Per-recipient frequency caps and workspace-level sending limits are enforced before every send.

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How it works

Put trusted conversion signals to work.

01

Choose a verified event trigger

02

Set rules, access and approvals

03

Monitor action results and exceptions

Before activation

Each production connection requires the right access, consent, configuration and validation. Listing a feature does not mean it is automatically enabled.

Frequently Asked Questions

Does automation act without approval?

Only within the permissions and controls chosen for each workflow.

How do recipients unsubscribe from email automation?

Every email includes a working unsubscribe link. Unsubscribed and suppressed recipients are excluded from future sends automatically.

Ready to plan a cleaner integration?

Put trusted conversion signals to work.

Discuss your integration
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